Notes
Build decisions, agent research, and public product thinking.
Product Decisions
Unfold without rewriting the source away
SnapUnfold should clarify dense captures while keeping the original evidence close.
AI Agents
Conversation routing is the product
Why Tomorrow Football treats intent classification as a core experience, not a hidden preprocessing step.
Building in Public
What SAP support taught me about agent products
Enterprise software work shaped how I define problems before I reach for models.